Brian’s Bluegrass Automotive (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information from users who visit our website at https://briansbluegrassautomotive.com (the “Site”) or submit information through our forms.

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at briansbgauto@gmail.com.

Information We Collect

When you use our website or submit a form, we may collect the following personal information:

Name
Phone number
Email address
Description of the vehicle issue or service needed
Vehicle VIN or license plate number
Preferred date and time for vehicle drop-off
Communication preferences and consent

We only collect information that is necessary to schedule appointments, communicate with you, and provide automotive repair services.

When you use our website or submit a form, we may collect the following personal information:

Name
Phone number
Email address
Description of the vehicle issue or service needed
Vehicle VIN or license plate number
Preferred date and time for vehicle drop-off
Communication preferences and consent

We only collect information that is necessary to schedule appointments, communicate with you, and provide automotive repair services.

When you use our website or submit a form, we may collect the following personal information:

Name
Phone number
Email address
Description of the vehicle issue or service needed
Vehicle VIN or license plate number
Preferred date and time for vehicle drop-off
Communication preferences and consent

We only collect information that is necessary to schedule appointments, communicate with you, and provide automotive repair services.

How We Collect Information

We collect information in the following ways:

When you voluntarily submit information through our website forms
When you contact us by phone, email, or text message
When you schedule or request an appointment

We collect information in the following ways:

When you voluntarily submit information through our website forms
When you contact us by phone, email, or text message
When you schedule or request an appointment

We collect information in the following ways:

When you voluntarily submit information through our website forms
When you contact us by phone, email, or text message
When you schedule or request an appointment

How We Use Your Information

We use your information to:

Schedule and manage appointments
Communicate with you about your vehicle or service request
Send appointment confirmations, reminders, and service updates
Respond to questions or customer service requests
Send promotional messages or special offers (only if you have provided consent)

We do not sell or rent your personal information to third parties.

We use your information to:

Schedule and manage appointments
Communicate with you about your vehicle or service request
Send appointment confirmations, reminders, and service updates
Respond to questions or customer service requests
Send promotional messages or special offers (only if you have provided consent)

We do not sell or rent your personal information to third parties.

We use your information to:

Schedule and manage appointments
Communicate with you about your vehicle or service request
Send appointment confirmations, reminders, and service updates
Respond to questions or customer service requests
Send promotional messages or special offers (only if you have provided consent)

We do not sell or rent your personal information to third parties.

SMS and Email Communications

By providing your phone number and/or email address and checking the consent box on our forms, you expressly consent to receive communications from Brian’s Bluegrass Automotive.

These communications may include:

Appointment confirmations and reminders
Vehicle service updates
Follow-up messages
Promotional or marketing messages

Message frequency may vary. Standard message and data rates may apply for SMS messages.

By providing your phone number and/or email address and checking the consent box on our forms, you expressly consent to receive communications from Brian’s Bluegrass Automotive.

These communications may include:

Appointment confirmations and reminders
Vehicle service updates
Follow-up messages
Promotional or marketing messages

Message frequency may vary. Standard message and data rates may apply for SMS messages.

By providing your phone number and/or email address and checking the consent box on our forms, you expressly consent to receive communications from Brian’s Bluegrass Automotive.

These communications may include:

Appointment confirmations and reminders
Vehicle service updates
Follow-up messages
Promotional or marketing messages

Message frequency may vary. Standard message and data rates may apply for SMS messages.

How We Obtain Your Consent

We obtain consent when you:

Enter your phone number or email address into our website forms
Explicitly check the consent checkbox presented at the time of submission

This consent allows us to send both service-related and marketing communications in compliance with applicable U.S. laws, including the Telephone Consumer Protection Act (TCPA).

We obtain consent when you:

Enter your phone number or email address into our website forms
Explicitly check the consent checkbox presented at the time of submission

This consent allows us to send both service-related and marketing communications in compliance with applicable U.S. laws, including the Telephone Consumer Protection Act (TCPA).

We obtain consent when you:

Enter your phone number or email address into our website forms
Explicitly check the consent checkbox presented at the time of submission

This consent allows us to send both service-related and marketing communications in compliance with applicable U.S. laws, including the Telephone Consumer Protection Act (TCPA).

Opting Out of Communications

You may opt out at any time:

SMS: Reply STOP to any text message to stop receiving SMS messages
Email: Click the “unsubscribe” link in any email or contact us at briansbgauto@gmail.com

After opting out, you will no longer receive marketing messages. You may still receive essential service-related communications if required to complete an active appointment unless you request otherwise.

You may opt out at any time:

SMS: Reply STOP to any text message to stop receiving SMS messages
Email: Click the “unsubscribe” link in any email or contact us at briansbgauto@gmail.com

You may opt out at any time:

SMS: Reply STOP to any text message to stop receiving SMS messages
Email: Click the “unsubscribe” link in any email or contact us at briansbgauto@gmail.com

Third-Party Service Providers

We may use trusted third-party tools or service providers to help operate our website, manage communications, or deliver messages on our behalf. These providers are only permitted to use your information as necessary to perform services for us and are required to protect your information.

Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Maintain business records
Comply with legal or regulatory obligations

When information is no longer needed, it is securely deleted or discarded.

We retain personal information only for as long as necessary to:

Provide our services
Maintain business records
Comply with legal or regulatory obligations

When information is no longer needed, it is securely deleted or discarded.

We retain personal information only for as long as necessary to:

Provide our services
Maintain business records
Comply with legal or regulatory obligations

When information is no longer needed, it is securely deleted or discarded.

Data Security

We take reasonable steps to protect your personal information using industry-standard security measures. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Modified” date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.